Adding live chat feature on your website can provide assistance to existing and prospective customers and it can generate more sales through successful leads. When customers are trying to buy a product online, live chat can help them address any issue that may arise before the customer navigates away from the sale. This method of communication is easy and convenient to use and thus a valued business investment. This blog focuses on how Live Chat can improve your website SEO health.

Live Chat Can Improve Your Website SEO

All the information collected through live chat conversation often provides insight into what your customers’ current and future requirements are. The frequently asked questions on online chat are likely to be frequently searched topics on search engines. When you use web chat conversation data to build a FAQ page on your website, you can certainly improve your website SEO Health. This will be of advantage when people type these questions into a search bar online and your site is more likely to show up in the top search. The more appropriate your information is to the search, the higher you will rank.

Search engine optimization will put your business in a situation to be found not just by more people, but also by those who have the ability to become future clients.

Read more: live chat augments your business credibility

Saved Live Chat Can Upturn Traffic Through Keywords

If the live chats are saved for future usage, the keywords, if relevant, can play a role in increasing the traffic. Keywords are just one element of website ranking. Keywords must be carefully selected in order to gain the attention of Google’s algorithm. When this occurs, the website’s ranking is likely to rise.

Most websites do not save live chats, but some will save the queries and post them on a FAQ page. This type of knowledge can help visitors save time. It improves the competence of the company and also develops website SEO.

Can Having a Live Chat Increase Your Website SEO ranking?

Yes, online chat can increase your website ranking, but it is not a stand alone answer. You must work and use web chat in such away that it will drive traffic to your website and also increase your website ranking. If you want to increase your website ranking, consider adding live chat service. It’s worth the struggle and the investment.