A new visitor and/or a prospect client lands on your website and starts exploring.
After going through all or most of the information on the website, the visitor has become curious about your product and/or service or has some concern which needs to be addressed promptly.
Visitor sees the click to talk button and pushes it to get instant help.
Visitor is engaged by a professional yet polite support agent who caters all his concerns, answers all the questions and queries, leading the visitor to become another satisfied customer. For more details, please contact us.
For clients or situations where a higher-contact engagement is suitable, or situations where you want to present a range of engagement options to users, “click-to-call” is a fantastic alternative to provide a higher live support and to keep you competitive in the industry.
"TalkAgent has been managing out customer support for more than 3 years.
Their expert handling of customer queries, refunds, and guidance about products/services have led us to observe 40% sales increment in 11 months"
Kurtis, CEO, Power Only Transit
"We have been working with the TalkAgents'Team for more than 6 years.
We have been using their outsourcing services to provide customer and billing support to our customers. They are on the front line every day showing dedication, commitment, and flexibility. We really appreciate their engagement, always willing to embrace new challenges!"
Claudia Failla, CS Operations Manager, CMP Tech LLC