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    Full Customer Live Chat Support

    In today’s information age, live chat having a well designed highly ranked website is crucial, but it is simply not enough. Directing people to your site is just the first step. If you really want a significant advantage over your competitor, you must reach out to your customers while they are on your website. You need to connect with them in real time. That’s where the expertise of TALKAGENT comes in. By hiring or outsourcing our professionally trained chat agents, we connect you with your visitors, and our help desk will convert them into clients. Lets talk!
    This is how we do it:

    • Live ChatA visitor and/or a potential customer lands on your website.
    • Outbound Telemarketing SoftwareOur highly trained customer conversion staff will closely monitor your website traffic and connect with your potential customers by sending a polite invitation via live chat.
    • Call Center Software SolutionsIf the invitation is accepted, our conversion staff will gather as much information as possible from your potential customer to provide you with pre-qualified leads.
    • online chatting websiteAfter a quick review to ensure this lead is pertinent, we will send you a summary and transcript of each chat connection via email.

    Live Chat Benefits

    If your website is considered your virtual showroom, consider us your virtual sales force. When your potential customers enter your virtual showroom, our chat support agents are there to connect with them to provide the personal interaction that sets you apart from your competition.

    Here are some of the many ways TALKAGENT gives you the upper hand to grow your business.

    • Increased profitability.
    • Significantly higher conversion rates.
    • Around the clock coverage. We’ve got you covered at all times, 24 7 support.
    • Reduce click-aways to your competitor’s sites. Your traffic is on your website for a reason and it’s imperative to reduce the chances of losing them to your competitors.
    • Build your sales funnel with pre-qualified leads who have already researched your website.
    • Significantly lower customer acquisition costs.
    • Build rapport while converting anonymous web traffic to paying clients.
    • Reduce staffing costs and increase productivity.

    Pricing

    Basic

    8X7 Support

    • 1 Shared Chat Agent
    • No Setup Fee
    • No Training Fee
    • Weekly QA and Monitoring Reports
    • 24 Hours Implementation Time
    • Contact us

    Shared

    24X7 Support

    • 3 Shared Chat Agents
    • No Setup Fee
    • No Training Fee
    • Weekly QA and Monitoring Reports
    • 24 Hours Implementation Time
    • Contact us

    Dedicated

    24X7 Support

    • 3 Dedicated Chat Agents
    • No Setup Fee
    • No Training Fee
    • Weekly QA and Monitoring Reports
    • 24 Hours Implementation Time
    • Contact us

    Talk to a specialist to get a tailor made online chat solution as per your needs and requirements.

    Custom Package

    What Clients Say
    Kurtis, CEO, Power Only Transit

    "TalkAgent has been managing out customer support for more than 3 years. Their expert handling of customer queries, refunds, and guidance about products/services have led us to observe 40% sales increment in 11 months"
    Kurtis, CEO, Power Only Transit

    Claudia Failla, CS Operations Manager, CMP Tech LLC

    "We have been working with the TalkAgents'Team for more than 6 years. We have been using their outsourcing services to provide customer and billing support to our customers. They are on the front line every day showing dedication, commitment, and flexibility. We really appreciate their engagement, always willing to embrace new challenges!"
    Claudia Failla, CS Operations Manager, CMP Tech LLC

    Request a free quote