Tag: automation

The Next Big Problem In Call Center Services: Automation

Every day, we allow technology to take the reigns in the most monotonous of tasks. From the alarm that wakes us up, reminders on our daily appointments, checking out the latest news, to interacting with our peers online, we depend on the ease and availability from smartphones, mobile apps, and constant connectivity. Automation is one major upgrade that has changed how we book hotel rooms, flights, and even ordering our food. It’s only inevitable that automation has become the disruptor […]

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