Tag: generation

generation Z

Embrace Yourself; Generation Z Is Just Rising

Along with the next generation of contact center advisors (Generation Z) comes the perennial problem of how to improve motivation. Also known as Post-Millennials, Generation Z is the group born since just before the start of the millennium. They have their own particular take on the world and they are bringing their unique perspective to your organization. So, what do we need to know about this next wave of talent? Are you ready? Embrace yourself; because generation z is just […]

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