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Tag: live chat outsourcing

social-reputation-management

Why Outsource Social Reputation Management

Reputation Management Has Always Had Importance In The Business World. But managing an online reputation is not easy in the wild world of social media. Your reputation is the immeasurable metric that drives new business. Reputation is word of mouth, individuals talking and sharing opinions about their experiences with your service. The Age Of Social Reputation Management In the age of social media, nonetheless, your reputation is moving from something abstract into something concrete. Social platforms give everyone a soapbox […]

live-chat

How Live Chat Augments Your Business Credibility

Many Ecommerce websites have been adding live chat support to their help desk software in order to provide straightaway answers rather than having customers leave their websites. Real-time chatting with a customer support expert not only builds customer’ confidence during their shopping experience but also helps to improve your conversion rates and business credibility. According to a recent survey, 68% of customers engage in live chat and 63% prefer getting back to a website with live chat for repeat purchase. […]

BPO-services

BPO Services Essential In Digital Marketing Age

The big businesses in operation and running smoothly are all thanks to digital marketing. With every transaction conveniently digitized, face-to-face communication between brands and consumers has been reduced to an option rather than a necessity. Now, successful purchases and satisfying customer experiences no longer require physical presence, which means lower operation and labor costs on your end. So, there are many BPO services essential in digital marketing age in order to sustain and maintain an established as well as newly […]

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