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Tag: third party outsourcing

ecommerce customer service

Elements of Ecommerce Customer Service: 6 Best Practices for Better Customer Support

According to 96% of consumers, customer service plays a significant role in their decision to remain loyal to a firm. Good Ecommerce customer service keeps customers coming back to the retailer that offers it. In today’s fast-paced digital world, Ecommerce has become an integral part of our lives. With the rise of online shopping, customer service has become more important than ever before. Effective customer service can help Ecommerce businesses build trust, establish brand loyalty, and increase customer satisfaction. In […]

BPO services

How to Enhance Your Business by Opting Latest BPO Services

In this era when information technology has tightened its grip in the business industry, there is a ten-fold increase in the competition among businesses. Innovative and novel process management sources boost up your business value and its expectancy, and BPO services are a visible source to do so. BPO stands for Business Process Outsourcing. It includes the contracting out of the responsibilities and operations of a specific business process to a third-party service provider. Now the question arises, why companies […]

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